Shipping and Delivery Policy
We only ship to the Indian subcontinent (as long as your PIN code is serviceable by any of our logistics partner)
- Default shipping is via Delhivery Logistics.
- We are providing free shipping across India (as long as your pin code is serviceable by any of our logistics partner). For COD orders, an additional fee is applicable for “cash handling” by the carrier partner.
- Orders are dispatched on Mondays through Fridays, excluding weekends and public holidays.
- Orders placed after 4.00 PM will be shipped on the next working day.
- In case of any issue related to the delivery of order, customer has to report us within 15 days from the date of order shipping, no complaint after 15 days will be entertained.
- Some products may have special lead time, So kindly go through the product information page before you place order.
- The shipping charge is specified separately for some products. For multiple products ordered the software adds up the total of all individual shipping charges.
- The customer/Buyer is responsible for giving the correct address.
- For any resolution or help needed, customers can contact us directly on WhatsApp Business – +91 9582349385 or mail us at – support@lavishlegacystore.com.
Time to Deliver
Typically, In Stock items are dispatched within 24 to 48 hours. The time it takes for your order to be dispatched does not include the time it takes for the logistics service provider to deliver it to you.
1-2 Days Dispatch
We dispatch orders within 1-2 days.
7-10 Days Delivery
We usually take 2-7 working days depending on your location.
Metro Cities: 4-7 days
Rest of India: 7-10 days
We cannot guarantee the delivery time, but based on our experience, here are the estimated delivery times for our partner:
LogistIcs | Time To Delivery(approx) |
---|---|
Delhivery Logistics | 2-10 Working days |
Note: Above terms is not applicable for large sized/bulk products (ie. partial / full truck loads). The ETA for dispatch and delivery will be updated to the customer when placing order.
Tracking Order
You can track your order by logging in to your account and going to My Account > My Orders . The tracking ID and Track Order link will be available after the order is shipped. You’ll receive a tracking number from us in your inbox as soon as it ships! Orders can be tracked in real time via this link. You can track the shipment on the logistics company’s website.
Logistcs | Website |
---|---|
Delhivery | https://www.delhivery.com |