INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I return an item?

If you need to return an item, please visit our "Return" page on our website. Our refund and returns policy lasts 7 days. There, you'll find detailed instructions on our return policy, including eligible items, timelines, and easy-to-follow steps to initiate a return. The process typically involves obtaining a return authorization number and sending the item back to us using the provided instructions. For your reference, we recommend including a copy of your packing slip with the returned item.

 To ease your process and fast updates you can directly contact us on WhatsApp Business - +919582349385

How can I track my order?

Check your email: Your order confirmation email will include your order number and a link to the carrier's website, where you can enter the order number for the latest status update.

Track on our website: Visit our dedicated "Track Order" page and enter your order number. You might also be prompted for your email address for verification. This page will display the current status of your shipment.

To ease your process and fast updates you can directly contact us on WhatsApp Business - +919582349385

Can I cancel my Order?

Yes, you can cancel your item(s) within one hour after your order is confirmed. After 1 hour, cancellation will not be possible.

Cancellation Policy
Refund for Debit card/Credit Card, UPI and Netbanking orders will be processed in within 7-10 working days.
I tried to make a transaction, but it failed. What do I do?

If the amount has been deducted from your bank or card, don't worry; it will be refunded to the same account within 3-5 business days.

Meanwhile, please wait a while and try again, preferably using a different payment method.
These are the payment methods we accept:
• Debit Card
• Credit Card
• Net banking
• Leading e-wallets

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

    CONTACT US

    You can reach us using any of the following.

    Customer Support No. -  +91 9582349385

    WhatsApp Business -   +91 9582349385

    Customer Support Email:- support@lavishlegacystore.com

    Official Address :

    HOUSE NO. 1397 BLOCK J JAHANGIR PURI NORTH WEST DELHI, Pincode - 110033